Privacy Policy

At Bending Sound Records, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our ecommerce website, including any associated mobile applications, collectively referred to as the "Site."

By accessing or using our Site, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our Site.

We collect personal information that you voluntarily provide to us when you interact with the Site, such as when you register for an account, place an order, subscribe to our newsletter, or participate in surveys or promotions. The types of personal information we may collect include:

• Contact information (e.g., name, email address, mailing address, phone number)
• Payment information (e.g., credit card number, billing address)
• Account credentials (e.g., username, password)
• Order history and preferences
• Communication preferences

In addition, we automatically collect certain information about your device and usage of the Site using cookies, web beacons, and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our Site.

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Communicate with you about your account, orders, and promotions
• Personalize your experience on our Site
• Monitor and analyze trends, usage, and activities on our Site
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

We may share your personal information with third parties only in the following circumstances:

• With service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, shipping carriers)
• With our business partners, affiliates, or other trusted third parties for marketing or promotional purposes, if you have consented to such sharing
• When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your consent.

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You may update or correct your account information at any time by logging into your account settings. You may also unsubscribe from our marketing communications by following the instructions provided in the emails we send you.

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at hello@bendingsound.co.uk.

Last updated: 18/04/2024